Refund Policy

Thank you for shopping with us.

We offer refunds or replacements for items that are damaged, defective, or incorrect upon delivery.

Return Eligibility
To be eligible for a refund or replacement, you must contact us within 7 days of receiving your order.

The item must be unused and in the same condition that you received it.

Non-Returnable Items
Certain items may not be eligible for return due to hygiene or safety reasons.

Refund Process
Once we receive and inspect your request, we will notify you regarding the approval or rejection of your refund.

If approved, the refund will be processed to your original method of payment within 5–10 business days.

Late or Missing Refunds
If you have not received your refund yet, please check with your bank or payment provider first.

Email: Supportvelfry@gmail.com

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